What Our Customers Have to Say

My premiums had gone up with my other broker so I called Brenda. She was quick, helpful and got back to me right away. I was going on vacation so she faxed me a copy of the policy so I could pay it before I left. Brenda could offer me a lower priced policy by asking me enough questions in order to apply for all available discounts and get me the best rate.

I followed Gregg from the last company that he was with to Mclean & Dickey because of the great service that he has always provided me. I would like the price of insurance to go down and insurance companies have a bad reputation for paying claims, but what makes the difference is the service that I get. Gregg is a digger and will call and find out what’s going on, on any issue I have. I don’t have time to chase some of this stuff down because I’m trying to run a business. He has always looked after me and any issue I have had.

The service that we receive from Jeanne has been outstanding, ever since I have been with the organisation, which is 8 years. Jeanne is always looking for us to cut costs and save money. We order certificates quite often and we receive them pronto! She responds within minutes, if not hours from my emails or calls. Jeanne will physically come to our office to deliver our insurance certificates, policy information, or even documents that need to be signed, which means that I don’t have to go to her. The service is consistently outstanding.

I just wanted to let you know that April was fantastic to deal with. She answered all my questions and concerns in an efficient manner and even went a little above and beyond. You can tell that she likes her job!

The service is really good. I previously had a bad experience and was not receiving the service I had become accustom to. Susanne at McLean and Dickey focused her efforts on making sure that everything was taken care of and that I was happy with the service provided. She dealt with all of my concerns.

Cindy always answers my questions in an efficient manner which is great, especially since I’m always making changes to my vehicles. Thank you McLean and Dickey!

I had a mishap a few weeks ago and the individual that it happened with said he was going to take care of the damage. He didn’t. Wayne and Kim from McLean & Dickey really took care of me throughout the claim process, and they went the extra mile to ensure that I was taken care. I’m really proud to be a customer of Mclean & Dickey and I thought you should know!

Sharron Bergman looks after our account and I wanted to let you know that she is doing a great job and looking after us very well.  She goes above and beyond.  We just bought a new vehicle and between her and the gal at Mac Lane, they sorted out all the insurance.  She’s doing a great job for us and for McLean & Dickey insurance and we just wanted you to know.

Graeme was nothing less than super in setting up home and auto insurance for me.  He went through everything, he wasn’t pushy, and he gave me time to make my decision.  He dealt with all of my questions in an efficient manner.  I was very impressed with him. Would recommend McLean and Dickey Insurance to anyone.